CANOPIUS OFFICE LOCATIONS
APAC – Asia
Singapore
138 Market Street
CapitaGreen, #04-01
Singapore 048946
+65 6593 0150
Malaysia (Labuan)
Brighton Place
Ground Floor No. U0213-U0215
Jalan Bahasa 87014
Labuan F.T. Malaysia
+ 60 87 442 899
China
Canopius Underwriting Division at Lloyd’s China
30th Floor
Shanghai Tower
501 Middle Yincheng Road
Pudong
Shanghai 200120
+86 21 6162 8260
APAC – Australia
Australia
Suite 25.04, Level 25
52 Martin Place
Sydney
NSW 2000
+61 (02) 8537 3502
Australia
(Trading Office)
Spaces Rialto, Level M2
West Podium
525 Collins Street
Melbourne
VIC 3000
+61 (02) 8537 3502
UK
United Kingdom
Floor 29
22 Bishopsgate
London
EC2N 4BQ
+44 (0)20 7337 3700
US & Bermuda
United States
200 South Wacker Drive
Suite 950
Chicago
Illinois 60606
+1 630 994 5600
United States
140 Broadway
Suite 2210
New York
NY 10005
+1 630 994 5600
Bermuda
Ideation House
Ground Floor
The Waterfront
94 Pitts Bay Road
Pembroke HM08
+1 441 292 9905
CANOPIUS TEAMS
Search by one of the following categories or hover over the map and discover for yourself
Getting here
London Underground and main line stations:
- Bank (Northern line, Central line, Docklands Light Railway, Waterloo & City line)
- Liverpool Street (Central line, Circle line, Metropolitan lines, Hammersmith & City line and main line services)
- Monument (Circle line, District line)
- Fenchurch Street (main line services)
Visitors
Visitors to our building are requested to collect their visitor’s pass from the Lloyd’s main reception on the lower concourse level (please bring photo ID). You will then be directed to Tower 1 where you can reach Galleries 9 and 10.
Our Underwriting Boxes
- Ground Floor:
- Cyber – 75
- Energy – 75
- Heavy Industry & Engineering – 88A
- Marine – 43
- Direct & Facultative Property / Specie – 43A
- Delegated Authority – 88A
- Reinsurance – 88B
- Gallery 1:
- Accident & Health – 141
- Casualty – 140
- Credit, Political & Crisis Management – 144
Canopius Group prides itself on providing excellent quality of service globally. We welcome feedback, which can be sent via our contact form or email to website.enquiries@canopius.com.
In the event that you wish to make a complaint, you may contact us as follows:
Email: Complaintsinbox@canopius.com
Tel: +44 (0)20 7337 3700
Fax: +44 (0)20 7337 3999
For VAVE customers who wish to make a complaint, we can advise that VAVE Digital Services Limited is an appointed representative of Canopius Managing Agents Limited and as such, all complaints should be directed through Canopius. Should you wish to make a complaint about a VAVE product or service, you may contact us as follows:
Address: Canopius Managing Agents Limited, Floor 29, 22 Bishopsgate, London EC3V 4QT
Email: intl.complaint.notifications@canopius.com
Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows:
Email: complaints@lloyds.com
Tel: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Web: lloyds.com/complaints
Ultimately, should you remain dissatisfied with Lloyd’s final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Tel: +44 (0)300 123 9 123
Web: financial-ombudsman.org.uk
Canopius is committed to fostering a healthy culture where employees and third parties are comfortable to have open conversations concerning wrongdoing in the workplace.
In the event you wish to report a whistleblowing concern, you can contact the Whistleblowers’ Champion and CGL Board Independent Non-Executive Director, Peter Hazell, by using the following email address or by using our online reporting form below.
Email: whistleblowing@canopius.com
