Claims
At Canopius we know that decisive, pro-active, imaginative and professional claims management, supported by effective communication, is essential, enabling us to provide prompt and fair claims payments and the delivery of a first class claims service to our clients and brokers.
We aim to deliver this standard of claims management across all of our product lines to benefit our clients and brokers in the following ways:
- Experienced, empowered and professional claims handlers with specialists for each product line
- Developing and maintaining long term relationships with our clients and brokers.
- Use of accredited panel of lawyers, loss adjusters and third party administrators working under defined service standards
- A reserving philosophy intended to ensure accuracy and consistency
- Close working relationship with our underwriters
- Strong administrative support to ensure pro-active case management
- Constantly looking for ways to improve our service, from new technology solutions to relationship management, in order to meet clients' and brokers' requirements and exceed their expectations
Canopius is committed to supporting Market Reform in the London market and we actively participate on a number of project working parties and market committees addressing key claims issues.
We also employ a dedicated claims team to service claims through our UK service company Canopius Underwriting Limited, as well as a dedicated claims team to handle claims for Syndicate 839 which is closed to new business.
