CANOPIUS TEAMS AND LOCATIONS

Search by one of the following categories or hover over the map and discover for yourself

Search by one of the following categories and speak to the right person

KEY CONTACTS

Contact Form/Feedback

First Name(Required)

Enter First Name

Last Name(Required)

Enter Last Name

Company(Required)

Email(Required)

Enter Email Confirm Email

Reason for enquiry(Required)

Message(Required)

We use Google's reCaptcha service to prevent spam from bots. You therefore need to enable this by clicking the box above. Doing so utilises cookies, as outlined in our Cookie Policy. If you wish, you can see Google’s Privacy Policy HERE and Terms of Service HERE.

Phone

This field is for validation purposes and should be left unchanged.

Finding us at Lloyd's

Getting here

London Underground and main line stations:

Bank (Northern line, Central line, Docklands Light Railway, Waterloo & City line)
Liverpool Street (Central line, Circle line, Metropolitan lines, Hammersmith & City line and main line services)
Monument (Circle line, District line)
Fenchurch Street (main line services)

Visitors

Visitors to our building are requested to collect their visitor’s pass from the Lloyd’s main reception on the lower concourse level (please bring photo ID). You will then be directed to Tower 1 where you can reach Galleries 9 and 10.

Our Underwriting Boxes

Ground Floor:
Cyber – 75
Energy – 75
Heavy Industry & Engineering – 88A
Marine – 43
Direct & Facultative Property / Specie – 43A
Delegated Authority – 88A
Reinsurance – 88B

Ground Floor Map

Gallery 1:
Accident & Health – 141
Casualty – 143
Credit, Political & Crisis Management – 144

Gallery 1 Map

Making a Complaint

Canopius Group prides itself on providing excellent quality of service globally. We welcome feedback, which can be sent via our contact form or email to website.enquiries@canopius.com.

In the event that you wish to make a complaint, you may contact us as follows:
Email: Complaintsinbox@canopius.com
Tel: +44 (0)20 7337 3700
Fax: +44 (0)20 7337 3999

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows:
Email: complaints@lloyds.com
Tel: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Web: lloyds.com/complaints

Ultimately, should you remain dissatisfied with Lloyd’s final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Tel: +44 (0)300 123 9 123
Web: financial-ombudsman.org.uk

Whistleblowing

Canopius is committed to fostering a healthy culture where employees and third parties are comfortable to have open conversations concerning wrongdoing in the workplace.

In the event you wish to report a whistleblowing concern, you can contact the Whistleblowers’ Champion and CGL Board Independent Non-Executive Director, Peter Hazell, by using the following email address or by using our online reporting form below.

Email: whistleblowing@canopius.com

Name

This is not essential - you can remain anonymous if you wish.

Phone

This is not essential - you do not have to provide contact details if you do not want to.

Do you have concerns about us contacting you on the details provided above?(Required)

Yes

What are your concerns?(Required)

Use this field to highlight your key concerns about the wrongdoing you are reporting. Examples of the wrongdoing, key dates and the individuals involved are all useful details for our review.

When did you last know this information to be true?(Required)

An approximate date is acceptable.

Do you have any supporting information or documents in your possession?(Required)

If you say Yes you will have the opportunity to supply this.

Yes

Supporting Information(Required)

Please list here the details of any supporting information you have in your possession including the title, date of the document and a brief description of why this supports your report. We may ask you to provide this information at a later date.

Would you like to upload any supporting information or documents now?(Required)

If you say Yes you will have the opportunity to upload this now.

Yes

Upload your document(s) here(Required)

You can attach up to 10 documents. If you have more than this, please mention in the 'Supporting Information' field above.

Drop files here or

Accepted file types: jpg, gif, png, pdf, doc, docx, xls, xlsx, Max. file size: 3 MB, Max. files: 10.

Who else is aware of this information?(Required)

Have you reported your concerns to any external parties?(Required)

This could include regulators or law enforcement organisations.

Yes

Reporting to External Parties(Required)

Please list here any external party to whom you have reported your concerns.