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Getting here

London Underground and main line stations:

  • Bank (Northern line, Central line, Docklands Light Railway, Waterloo & City line)
  • Liverpool Street (Central line, Circle line, Metropolitan lines, Hammersmith & City line and main line services)
  • Monument (Circle line, District line)
  • Fenchurch Street (main line services)


Visitors to our building are requested to collect their visitor’s pass from the Lloyd’s main reception on the lower concourse level (please bring photo ID). You will then be directed to Tower 1 where you can reach Galleries 9 and 10.

Our Underwriting Boxes

  • Ground Floor:
  • Cyber – 75
  • Energy – 75
  • Heavy Industry & Engineering – 88A
  • Marine – 43
  • Direct & Facultative Property / Specie – 43A
  • Delegated Authority – 88A
  • Reinsurance – 88B

Ground Floor Map

  • Gallery 1:
  • Accident & Health – 141
  • Casualty – 143
  • Credit, Political & Crisis Management – 144

Gallery 1 Map

Canopius Group prides itself on providing excellent quality of service globally. We welcome feedback, which can be sent via our contact form or email to

In the event that you wish to make a complaint, you may contact us as follows:
Tel: +44 (0)20 7337 3700
Fax: +44 (0)20 7337 3999

Should you remain dissatisfied with the response that you receive from us, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows:
Tel: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225

Ultimately, should you remain dissatisfied with Lloyd’s final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows:
Financial Ombudsman Service
Exchange Tower
E14 9SR
Tel: +44 (0)300 123 9 123

Canopius is committed to fostering a healthy culture where employees and third parties are comfortable to have open conversations concerning wrongdoing in the workplace.

In the event you wish to report a whistleblowing concern, you can contact the Whistleblowers’ Champion and CGL Board Independent Non-Executive Director, Peter Hazell, by using the following email address or by using our online reporting form below.