Our Culture & Values
Explore how Canopius fosters innovation, diversity, and collaboration across the global insurance industry. Discover our values and what drives our people.
Living our values
We want our staff to be themselves and bring their best selves to work.
We create a support system that gives skilled people the power to take action. We provide the information, tools and support for them to take initiatives, solve problems and make the right decisions for our clients and each other. And wherever we can, we remove unnecessary barriers and bureaucracy.
We don’t accept that there’s just one way of doing things. We believe, if you look, there’s always a way to do better and achieve more.
We’ll always strive to improve, grow and learn. We’ll try harder to make our ideas become reality and lean into our energy, passion and enthusiasm. We’re always aiming for progress for our staff, our clients, and as an insurance industry as a whole.
By working together, both with our clients and each other, we can create certainty in an uncertain world.
Everybody counts. All of us have a unique role in making this company successful. We respect that people have different experiences, skills and abilities and we actively look to bring these collective capabilities to bear, because by working together we can accomplish more than any of us could do on our own.
We keep our promises and commitments. We make sure we do the right thing by our clients and each other.
We’re reliable. We have integrity. We believe it matters how we behave – to each other, our clients and partners. Always. No exceptions. We pride ourselves on world-class service for our clients and are judged by what they say about us. If we do say ‘no’, we’ll do so quickly and give informed reasons for our decision.
We enjoy a challenge and believe there’s always a way to get something done.
We take an active interest in our clients’ businesses and the areas in which they operate. We’re action-orientated and resourceful, with a ‘learning’ mindset, and we like to move quickly and flexibly in the way we think and work. We embrace change and are ready to grow and adapt to what the future may bring.
We believe that by creating a caring and positive working environment, we can individually – and collectively – flourish.
We recognise that different people will have different experiences and views, according to their age, race, sex, class, beliefs and capabilities. We believe it’s important to respect individual views. Equally, there may be unseen barriers holding people back, stopping them from realising their full potential.
What our staff say....
“Everything changed when I joined Canopius as a cleaner. What I’ll never forget is how Canopius saw potential in me. Not long after, I became a receptionist and met with so many incredible people.
I then reconnected with my passion for tech and had the opportunity to move into the role of Service Desk Analyst. A year later, I took on a new challenge as an Application Support Analyst, and I’ve never felt more fulfilled in my career.”
Jennifer
Application Support Analyst
“Different opinions, feelings, and beliefs is what make us unique. At Canopius, these differences aren’t just accepted — they’re celebrated.
I’m proud to be part of a culture where diversity is truly embraced.”
Saurabh
Underwriter
“Canopius is a place where everyone can bring their authentic selves to work and be comfortable in sharing their ideas and opinions.
I am thankful to be a part of an organisation that provides this environment for us.”
Min Min
Underwriter
