London, 5 February 2026 – Canopius, a leading global specialty and P&C (re)insurer, today announces it has won Cyber Claims Team of the Year at Intelligent Insurer’s Cyber Insurance Awards 2026.
The award recognises the claims team that has exhibited exceptional efficiency, accuracy, and empathy in handling cyber claims and an approach that reflects the crucial role insurers can have in supporting clients through the complexities of cyber incidents. The Canopius claims team received the honour during the awards ceremony on the 4th February 2025.
As one of the largest cyber underwriters at Lloyd’s, the team has demonstrated an unwavering commitment to growth over the last year. The claims team has driven innovation to provide best in class claims processes that help clients when they are at their most vulnerable.
The efficient yet empathetic approach of the team secured the win, with the judges praising that admin time has been reduced to under two hours. The team issues a coverage position within five days, with 99% claims paid in 2024. Interim payouts also help clients straight away, meaning they can focus on getting their business back up and running.
Jen Smith, Head of Claims, UK at Canopius, said:
“We pride ourselves on our commitment to providing the best possible client service in their hour of need. When an incident happens, clients want fast resolutions that limit damage and get them back on their feet as fast as possible. The Cyber claims team really embodies this, working seamlessly with underwriters and third parties to provide an end-to-end claims process that leaves businesses to focus on themselves. Their empathy and swift action is crucial, and I’m delighted they’ve been recognised for their constant hard work.”
