Cyber Incident Response

Canopius offers rapid and expert cyber incident response for policyholders and primary insureds.

For our policyholders or primary insureds, we offer a comprehensive incident response service. Within just two hours of calling or emailing our Incident Response Team, an Incident Manager will provide a call-back to conduct an initial incident fact find.

During this call, the Incident Manager will triage appropriate steps to respond to the incident, which may include engaging one or more of our expert service providers from our panel which includes forensics, legal services, public relations, and ransom negotiators.

canopius-image-block-insurance-cyber-incident-response

Global Cyber insurance Incident Response Service

Our Incident Managers are based strategically across the globe giving you 24-hour coverage and can liaise in any world-wide language. They are seasoned experts in handling cyber incidents and will support your company with clear guidelines and action plans to get your business back to operating as swiftly as possible.

The Canopius Incident Response team is highly trained in Crisis Management; they remain calm and composed and are able to confidently guide your business through each step. They will effectively ‘project manage’ the incident, calling on necessary resources and expertise where needed.

Working closely with the Incident Response team our specialist claims handlers are quick to assess, respond and support your business.

We stand out in the field of cyber insurance and incident response. Here’s why:

Expert global team

Our Incident Managers and claims handlers are strategically placed around the world, offering 24-hour support and liaising in any language.

Comprehensive panel of specialists

Our network includes forensic investigators, legal advisors, PR experts, and ransom negotiators, ensuring every aspect of an incident is covered.

Proactive approach

We focus on preparation and prevention through pre-breach risk assessments, training, and robust support structures.

Crisis management expertise

Our team is highly trained to remain composed under pressure, guiding your business through even the most challenging scenarios.

Understanding the risks is the first step in preventing a privacy breach or other cyber incident. Below are some of the most common cyber threats:
  • Advanced persistent threats
  • Data breaches
  • Denial-of-Service (DoS) attacks
  • Insider threats
  • Malware, keyloggers and backdoors
  • Phishing attacks
  • Ransomware
  • Wire fraud

Download our Global Cyber Incident Response Brochure

Download our Regional Cyber Incident Response Brochures

Americas

APAC

EMEA

Contact The Cyber Response Team – email is best in the first instance

The Canopius global Cyber Response Service

Cyber Response Infographic 2025

Speak to one of our specialist underwriters

Matt Northedge - Canopius staff
Global Head of Cyber
Michael Shen - Canopius staff
Head of Cyber & Technology, London Market
Camilla Walker - Canopius staff
Deputy Head of Cyber & Technology, London Market
Adam Holdgate - Canopius Underwriting Cyber
Underwriter - Cyber & Technology
Jade Kerry - Canopius staff
Underwriter – Cyber & Technology
Laura Pennick - Canopius staff
Underwriter - Cyber & Technology
Laura Burke - Canopius staff
US Head of Cyber & Technology
Caroline Chapman - Canopius staff
Vice President Underwriting - Cyber & Technology
Cody DePoorter - Canopius staff
Vice President Underwriting – Cyber & Technology
Canopius Staff Placeholder
Underwriter - Cyber & Technology
canopius rebrand staff 500x500 Jonathan Chang
Underwriter - Cyber & Technology
Canopius Staff Placeholder
Underwriting Associate
Gerrit Nagarwalla - Canopius staff
Head of Claims, US
Luke Johnson - Canopius staff
Head of Speciality Claims
Katie Hercher - Canopius staff
Claims Manager, US
Jack Wadey - Canopius staff
Senior Claims Adjuster
Robert Cornish - Canopius staff
Claims Adjuster - Cyber
Alexander Fyfe - Canopius staff
Claims Adjuster

FAQs

Latest Canopius cyber news

March 28, 2025

Canopius Launches a Bespoke Cyber Insurance Product Tailored for the Energy Sector

London, 25 March 2025 – Canopius announces the expansion of its bespoke cyber insurance product tailored to the energy and utility sectors. Building on more...

Find out more
February 13, 2025

Canopius wins Carrier of the Year at Intelligent Insurer’s Cyber Insurance Awards Europe 2025

London, 13 February 2025 – Canopius Group, a leading global specialty and P&C (re)insurer, is pleased to announce it has been named Cyber Insurance Carrier...

Find out more
January 13, 2025

Canopius Appoints Laura Burke US Head of Cyber & Technology

Chicago, 8 January 2025 – Canopius, a leading global specialty (re)insurer, announced today the appointment of Laura Burke as US Head of Cyber & Technology....

Find out more
June 17, 2024

Canopius Strengthens Cyber Team with Appointment of Chris Getty

London, 17 June 2024 – Canopius Group, a leading global specialty and P&C (re)insurer, today announces the appointment of Chris Getty as Cyber and Technology...

Find out more
April 15, 2024

CANOPIUS SIGNS MARKET-FIRST PARTNERSHIP WITH GROUP-IB TO STRENGTHEN CYBER OFFERING

London, 15 April 2024 – Canopius Group, a leading global specialty (re)insurer, today announces its partnership with Group-IB, a leading creator of cybersecurity technologies. This...

Find out more
October 4, 2023

CANOPIUS PAVES THE WAY IN THE CYBER INSURANCE LANDSCAPE WITH CYBER PRIMARY FORM OFFERING

CHICAGO (October 3, 2023) – Leading global specialty lines (re)insurer Canopius Group is proud to be at the forefront of the cyber insurance industry with...

Find out more
July 21, 2023

CANOPIUS EXPANDS CYBER DIVISION WITH APPOINTMENT OF LEWIS GAYLE

LONDON – July 21 – Canopius, a leading global specialty (re)insurer, has appointed Lewis Gayle as Underwriter – Cyber and Technology, reporting to Michael Shen, Head...

Find out more
July 13, 2023

CANOPIUS APPOINTS ISABEL FINN AS SENIOR CYBER THREAT INTELLIGENCE ANALYST

LONDON – 12 July – Canopius, a leading global specialty (re)insurer, has appointed Isabel Finn as a Senior Cyber Threat Intelligence Analyst. Isabel, who begins...

Find out more
June 29, 2023

CANOPIUS LAUNCHES GLOBAL CYBER INCIDENT MANAGEMENT TEAM WITH NINE NEW HIRES

London – 29 June 2023 – Canopius Group, a leading global specialty (re)insurer, has announced the launch of its Cyber Incident Management Team (“CIMT”), available...

Find out more

Staff Bio Content